Personalised Care

Personalised care means finding out ‘what matters to you’. It happens when we recognise the person as the most important part of their care and support them to be an equal and active partner in their own health and wellbeing.

With personalised care, people are more involved in the decision making process and are encouraged to talk about the things and outcomes that matter most to them.

Choice is an important part of everyday life, and it should be no different when it comes to decisions about your physical and mental health. Our aim is to shift from a one-size-fits-all approach to a health and care system grounded in the elements of personalised care.